Melbourne Badminton Supplies, operating this online platform and providing its services, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our site or use our services. We comply with applicable privacy laws, including the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where relevant, the General Data Protection Regulation (GDPR).
We may collect various types of information from you when you interact with our site or use our services. This includes:
Information that can identify you, such as your name, shipping and billing address, payment information, email address, and phone number. This is typically collected when you place an order, create an account, sign up for a newsletter, contact us directly, or use our racquet stringing and repair services.
Information related to the products and services you purchase, including racquet models, shuttlecocks, apparel, footwear, bags, nets, accessories, and details about racquet stringing or repair requests.
Information you provide when you communicate with us through forms on our site or other means.
Information collected automatically when you visit our site, such as your IP address, browser type, operating system, referring URLs, and information about your interaction with the site, including pages visited, links clicked, and duration of visit. This may be collected through cookies and similar tracking technologies.
We use the information we collect for several purposes:
To Process and Fulfill Orders: To manage your purchases, process payments, arrange shipping, and provide you with the products and services you have ordered.
To Provide Services: To perform racquet stringing, repairs, expert equipment consultation, and bulk supply services as requested.
To Manage Your Account: If you create an account, we use your information to manage it and provide you with access to account features.
To Communicate with You: To respond to your inquiries, provide customer support, send order updates, and send you information about our products, services, and promotions if you have consented to receive such communications.
To Improve Our Site and Services: To understand how users interact with our site, identify areas for improvement, and develop new features or offerings.
For Marketing and Promotions: To send you marketing communications about products and services that may be of interest to you, provided you have given your consent where required by law. You can opt out of marketing communications at any time.
For Legal and Security Purposes: To comply with legal obligations, prevent fraud, resolve disputes, and enforce our terms and conditions.
We do not sell your personal information to third parties. We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping, data hosting, marketing assistance, and customer support. These providers are given access to information only as necessary to perform their services and are obligated to maintain its confidentiality.
Legal Requirements: We may disclose your information if required to do so by law, court order, or as requested by government authorities or law enforcement agencies.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
You have the right to request the deletion of your personal information under certain circumstances.
You have the right to request that we restrict the processing of your personal information under certain circumstances.
You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller, where technically feasible.
To exercise these rights, please contact us using the details provided below.
We use cookies and similar tracking technologies to collect and use information about you, including to analyze and track usage and determine the popularity of certain content. You can control the use of cookies through your browser settings, but disabling cookies may affect your experience on our site.
Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.
We may update this Privacy Policy from time to time. The updated version will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Melbourne Badminton Supplies
105 Church Street
Suite 3
Richmond, Victoria
3121
Australia
Email: " class="text-blue-600 hover:underline">info@
Phone: 03 9876 5432